Terms & Conditions

These Terms & Conditions govern your access and use of shopglo.ae. By using our site, you agree to be bound by these terms.

1. General

• These terms may be updated from time to time. Updates become effective upon posting.
• Users are encouraged to check the Terms & Conditions regularly.
• All transactions on this site are subject to applicable UAE laws.

2. Payment

• All prices are listed in AED (Dirhams) unless otherwise stated.
• We accept secure online payments using Visa and MasterCard.
• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
• shopglo.ae will not pass any debit/credit card details to third parties.

3. Privacy

We take appropriate steps to ensure data privacy and security. However, we cannot guarantee the security of information disclosed online. Read our full Privacy Policy.

4. Delivery Policy

• Delivery timeframes vary based on product and location, but usually range from 2–5 business days.
• Delivery may be delayed during holidays or high-demand seasons.

5. Refund & Return Policy

• Refunds or exchanges must be requested within 7 days of purchase.
• Products must be in original condition with tags/packaging.
• Refunds will be made through the original mode of payment only.

6. Cancellations

• You may cancel an order within 24 hours of placing it by contacting us via email: [email protected].
• If the order is already shipped, it cannot be canceled.

7. External Links

shopglo.ae is not responsible for the privacy practices of other sites linked on this site. Please refer to their own privacy policies.

8. Governing Law

These terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

9. Legal & Payment Disclosures

• “Global Way Trading FZC LLC” maintains the https://shopglo.ae website ("Site").
• “United Arab Emirates is our country of domicile” and the governing law is the local law of the UAE.
• “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.”
• “Visa or MasterCard debit and credit cards in AED will be accepted for payment.”
• “The displayed price and currency at the checkout page will be the same as the price and currency printed on the Transaction Receipt, and the amount charged to the card will be shown in your card currency.”
• “We will not trade with or provide any services to OFAC and sanctioned countries.”
• “Customers using the website who are minors/under the age of 18 shall not register as users of the website and shall not transact or use the website.”
• “Cardholders must retain a copy of transaction records and policies of https://shopglo.ae.”
• “Users are responsible for maintaining the confidentiality of their accounts.”

10. Contact Us

If you have any questions about these Terms, contact us at:

Email: [email protected]

Last updated: June 2, 2025